Basement Underwater? Here's What to Do When Your Basement is Flooded.

A flooded basement can be a homeowner’s nightmare. Whether it’s caused by heavy rain, a burst pipe, or sump pump failure, basement water damage can quickly lead to mold, structural issues, and costly repairs. Acting fast is key. Here’s what to do if your basement floods—and how Osborne Restoration’s flooded basement clean up services can help you recover quickly and safely.

1. Stay Safe First

Before anything else, make sure it’s safe to enter the flooded area. Shut off the power to the basement and wear waterproof boots and gloves. If the water is from a sewage backup or other contaminated source, do not attempt to clean it up yourself—this is a job for emergency basement flood clean up professionals.

2. Stop the Source of Water

If the flooding is due to a burst pipe or faulty appliance, turn off your home’s main water valve. For storm-related wet basement issues, wait for the water to stop entering the space before cleanup begins.

3. Document the Damage

Take photos and videos of the flooding, including personal items and the waterline on walls. This documentation is crucial for filing an insurance claim and proving the extent of your basement water damage.

4. Call Flooded Basement Professionals

Time matters. Osborne Restoration offers 24/7 flooded basement clean up services in Charlotte, NC. Our IICRC-certified team responds fast, using commercial-grade equipment to extract water, dry your space, and prevent further damage. We specialize in basement water removal Charlotte NC homeowners can rely on.

5. Remove Standing Water

Our technicians use high-powered pumps and vacuums for quick basement water removal, no matter the cause. Fast extraction is vital to prevent mold growth and structural damage.

6. Dry and Dehumidify

After the water is gone, the drying process begins. We use industrial fans and dehumidifiers to eliminate hidden moisture. This step is essential to ensure your wet basement solution is long-lasting and mold-free.

7. Inspect for Mold and Structural Damage

We thoroughly inspect for mold, mildew, and compromised drywall or flooring. If needed, our team offers mold remediation and complete restoration. Don’t wait—unresolved basement water damage can lead to bigger problems down the line.

8. Prevent Future Flooding

Osborne Restoration doesn't just clean up—we help you prepare for the future. Our experts can advise on sump pump maintenance, foundation sealing, drainage improvements, and other wet basement solutions to help you avoid repeat flooding.

Why Choose Osborne Restoration for Basement Water Damage?

• 24/7 availability for emergency basement flood clean up

• Fast, professional flooded basement clean up services

• Licensed, IICRC-certified water restoration technicians

• Local expertise in Charlotte basement flooding help

• Full-service approach from water removal to insurance claim support

📞 Need Help with a Flooded Basement? Contact Us Today!

Osborne Restoration is here 24/7 to help with your flooded basement clean up and basement water damage restoration needs in Charlotte, NC.

Phone: 704-615-2668Email: chris@osbornerestoration.com

Don’t wait—call now for fast, reliable, and professional service.